Privacy Policy

Lagannini Digital Solutions ("Lagannini", "we", "us", or "our") is a technology consultancy providing digital growth, automation, and industry software services. Our website is located at lagannini.com. If you have any questions about this policy, you can contact us at [email protected].

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and company name when you submit our contact form. • Usage data — pages visited, time spent on site, referral source, browser type, and device type, collected via analytics cookies (only if you have consented). • Communications — the content of messages you send us through our contact form or by email.

We do not collect sensitive personal data (such as health, financial, or biometric data) through this website.

We use your personal data to:

• Respond to enquiries and provide the services you have requested. • Improve our website and services based on aggregated, anonymised analytics. • Send you relevant information about our services where you have given consent or where we have a legitimate interest to do so. • Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

We use cookies to improve your experience on our website. Cookies are small text files stored on your device.

Essential cookies (always active): Required for the website to function correctly. These include session management and security tokens. No consent is required for these.

Analytics cookies (consent required): We use anonymised analytics to understand how visitors use our site — pages viewed, time on site, and traffic sources. These cookies are only set if you click "Accept All" on our cookie consent banner.

You can withdraw your consent at any time by clearing your browser's cookies and localStorage, or by clicking "Decline" on the banner. You can also manage cookies through your browser settings.

Under the UK GDPR and EU GDPR, we process your personal data on the following legal bases:

• Consent — for analytics cookies and marketing communications. • Legitimate interests — for responding to enquiries and improving our services, where this does not override your rights. • Legal obligation — where we are required to process data by law.

We retain personal data only for as long as necessary for the purposes set out in this policy:

• Contact form submissions: up to 2 years, or until you request deletion. • Analytics data: up to 26 months (anonymised after 14 months). • Email correspondence: up to 3 years for legitimate business purposes.

Under applicable data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you. • Rectification — ask us to correct inaccurate or incomplete data. • Erasure — request deletion of your personal data ("right to be forgotten"). • Restriction — ask us to restrict processing of your data in certain circumstances. • Portability — receive your data in a structured, machine-readable format. • Object — object to processing based on legitimate interests or for direct marketing. • Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Our website may use the following third-party services, each with their own privacy policies:

• Hosting & infrastructure — our website is hosted on secure cloud infrastructure. Data may be processed in the UK, EU, or equivalent jurisdictions with adequate protection. • Analytics — where consented, anonymised analytics data may be processed by our analytics provider. • Email — contact form submissions are delivered via email to our team.

We ensure all third-party processors provide adequate data protection guarantees.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

For any privacy-related queries or to exercise your rights, contact us at:

Lagannini Digital Solutions Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk. In the EU, contact your local Data Protection Authority.